Privacy Policy

We are very pleased that you are interested in our company. Data protection is a particularly high priority for the management of Wolfscastle Inh. Joshua Gerke. The websites of Wolfscastle Inh. Joshua Gerke can generally be used without providing any personal data. However, if a data subject wishes to use special services of our company via our website, the processing of personal data could become necessary. If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain the consent of the data subject.

The processing of personal data, such as the name, address, e-mail address or telephone number of a data subject, is always carried out in accordance with the General Data Protection Regulation (GDPR) and in compliance with the country-specific data protection provisions applicable to Wolfscastle Inh. Joshua Gerke. By means of this privacy policy, our company wishes to inform the public about the nature, scope and purpose of the personal data we collect, use and process. Furthermore, this privacy policy informs data subjects of the rights to which they are entitled.

As the controller, Wolfscastle Inh. Joshua Gerke has implemented numerous technical and organisational measures to ensure the most complete protection possible of the personal data processed via this website. Nevertheless, internet-based data transmissions can in principle have security gaps, so that absolute protection cannot be guaranteed. For this reason, every data subject is free to transmit personal data to us by alternative means, for example by telephone.

1. Definitions

The privacy policy of Wolfscastle Inh. Joshua Gerke is based on the terms used by the European legislator when adopting the General Data Protection Regulation (GDPR). Our privacy policy should be easy to read and understand for the public as well as for our customers and business partners. To ensure this, we would like to explain the terms used in advance.

In this privacy policy, we use, among others, the following terms:

• Personal data: Personal data means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to that person.
• Data subject: A data subject is any identified or identifiable natural person whose personal data are processed by the controller.
• Processing: Processing means any operation or set of operations which is performed on personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
• Controller: The controller is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.
• Processor: A processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
• Recipient: A recipient is a natural or legal person, public authority, agency or other body to which the personal data are disclosed.
• Third party: A third party is a natural or legal person, public authority, agency or body other than the data subject, the controller, the processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
• Consent: Consent is any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

2. Name and address of the controller

The controller within the meaning of the General Data Protection Regulation, other data protection laws applicable in the Member States of the European Union and other provisions related to data protection is:

Wolfscastle Inh. Joshua Gerke

Am Sandberg 14

38442 Wolfsburg

Germany

E-mail: kontakt@wolfscastle.de

Website: wolfscastle.de

3. Cookies

The websites of Wolfscastle Inh. Joshua Gerke use cookies. Cookies are text files that are placed and stored on a computer system via an internet browser.

Numerous websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string by which websites and servers can be assigned to the specific internet browser in which the cookie was stored. This enables the websites and servers visited to distinguish the individual browser of the data subject from other internet browsers that contain other cookies. A specific internet browser can be recognised and identified by means of the unique cookie ID.

Through the use of cookies, Wolfscastle Inh. Joshua Gerke can provide the users of this website with more user-friendly services that would not be possible without setting cookies.

By means of a cookie, the information and offers on our website can be optimised for the user. As already mentioned, cookies enable us to recognise the users of our website. The purpose of this recognition is to make it easier for users to use our website. For example, the user of a website that uses cookies does not have to enter their access data again each time they visit the website, because this is taken over by the website and the cookie stored on the user’s computer system.

The data subject can prevent our website from setting cookies at any time by means of a corresponding setting in the internet browser used and can thus permanently object to the setting of cookies. Furthermore, cookies that have already been set can be deleted at any time via an internet browser or other software programs. This is possible in all common internet browsers. If the data subject deactivates the setting of cookies in the internet browser used, not all functions of our website may be fully usable.

Referral programme: If a data subject accesses our website via a referral link (parameter “ref”), the referral code it contains is stored in the browser’s session storage (sessionStorage) for the duration of the browser session so that it can be applied upon registration; it is deleted when the browser window is closed. To display the offer, the browser sends the code to our server for verification; in doing so, the IP address is processed only transiently in memory to limit the number of requests and is not stored permanently (Art. 6(1)(f) GDPR, protection against abuse). Upon registration, the account is assigned to the referring customer in order to settle the commission and the discount (Art. 6(1)(b) GDPR). Before crediting, we check whether an impermissible self-referral exists; for this purpose, we compare the registration IP address, VAT ID, company name, e-mail domain and bank details of the referred person with the data of other customer accounts (Art. 6(1)(f) GDPR, legitimate interest in preventing abuse). The storage is necessary for the function expressly requested via the link (§ 25(2) no. 2 of the German Telecommunications Digital Services Data Protection Act, TDDDG). The referring customer learns neither the name nor the e-mail address of the referred person.

4. Collection of general data and information

The website of Wolfscastle Inh. Joshua Gerke collects a series of general data and information each time the website is accessed by a data subject or an automated system. These general data and information are stored in the server log files. The following may be collected: (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrer), (4) the sub-pages accessed via an accessing system on our website, (5) the date and time of access to the website, (6) an internet protocol address (IP address), (7) the internet service provider of the accessing system and (8) other similar data and information that serve to avert danger in the event of attacks on our information technology systems.

When using these general data and information, Wolfscastle Inh. Joshua Gerke does not draw any conclusions about the data subject. Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimise the content of our website and the advertising for it, (3) ensure the long-term functionality of our information technology systems and the technology of our website and (4) provide law enforcement authorities with the information necessary for prosecution in the event of a cyber attack. These anonymously collected data and information are therefore evaluated by Wolfscastle Inh. Joshua Gerke statistically and also with the aim of increasing data protection and data security in our company, in order ultimately to ensure an optimal level of protection for the personal data processed by us. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.

Hosting by OVH

We host our website with OVH GmbH, Christofstraße 4, 50670 Köln, Germany (hereinafter: OVH). When you visit our website, your personal data (e.g. IP addresses in log files) are processed on OVH’s servers.

OVH is used on the basis of Art. 6(1)(f) GDPR. We have a legitimate interest in the most reliable possible presentation, provision and security of our website. OVH’s servers are located within the European Union.

We have concluded a data processing agreement (DPA) with OVH. This is a contract required by data protection law which ensures that OVH processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

CDN and DDoS protection by Bunny CDN

We use the content delivery network (CDN) and DDoS protection of BunnyWay d.o.o., Cesta komandanta Staneta 4A, 1215 Medvode, Slovenia (hereinafter: Bunny CDN).

Bunny CDN helps us to optimise the loading times of our website and to protect our systems against malicious attacks (such as DDoS attacks). When you visit our website, your requests are routed via Bunny CDN’s servers. In the process, technical data such as your IP address are processed.

Bunny CDN is used on the basis of Art. 6(1)(f) GDPR. We have a legitimate interest in the secure, fast and reliable provision of our website.

We have concluded a data processing agreement (DPA) with Bunny CDN to ensure that your data are processed only in accordance with our instructions and in compliance with the GDPR.

As part of the DDoS and bot protection provided by Bunny Shield, Bunny CDN sets technically necessary cookies to verify the legitimacy of browser requests and to prevent automated abuse. These cookies do not contain any personal data and serve security purposes only:

All four cookies are technically necessary to provide the security services offered by Bunny CDN. They do not store any personal information and are not used for tracking or advertising purposes. The legal basis for the use of these cookies is Art. 6(1)(f) GDPR (legitimate interest in the security and integrity of our website). Further information can be found in Bunny CDN’s cookie documentation: docs.bunny.net/shield/cookies.

Audience measurement with Rybbit

To understand how our website is used, we use the open-source software Rybbit. Rybbit runs as a separate instance operated by us at tracking.respawnhost.com; the data are not passed on to third parties and are not used for advertising purposes.

When a page is accessed, a script transmits the following information to this server: the address accessed (including URL parameters, such as a referral code), the referring page (referrer), the page title, screen size and browser language, as well as clicks on links to other websites. The approximate region of origin (country, region) is derived from the IP address, and the browser, operating system and device type are derived from the browser identifier (user agent). To group visits together, Rybbit generates a pseudonymous hash value from the IP address and the browser identifier; the IP address itself is not stored. Pages whose address contains access codes (password reset, e-mail confirmation) are not recorded.

Rybbit does not set any cookies. We also prevent an identifier from being stored permanently in your browser’s storage. The data are not combined with customer accounts or other data.

The legal basis is Art. 6(1)(f) GDPR. Our legitimate interest lies in the statistical analysis of usage in order to improve our services. The data are stored in pseudonymised form and deleted as soon as they are no longer required for the analysis, at the latest after 24 months.

You can object to the audience measurement at any time (Art. 21 GDPR). If your browser sends the “Global Privacy Control” or “Do Not Track” signal, no measurement takes place. You can also deactivate the measurement here; for this purpose, a note is stored in your browser’s storage that serves only this purpose and is removed when you clear your browser data.

5. Registration on our website

The data subject has the option of registering on the controller’s website by providing personal data. Which personal data are transmitted to the controller is determined by the respective input form used for the registration. The personal data entered by the data subject are collected and stored exclusively for internal use by the controller and for its own purposes. The controller may arrange for the data to be passed on to one or more processors, for example a parcel service provider, who likewise uses the personal data exclusively for an internal use attributable to the controller.

By registering on the controller’s website, the IP address assigned by the internet service provider (ISP) of the data subject and the date and time of registration are also stored. These data are stored because this is the only way to prevent the misuse of our services and, if necessary, these data make it possible to investigate criminal offences committed. In this respect, the storage of these data is necessary to safeguard the controller. As a matter of principle, these data are not passed on to third parties unless there is a legal obligation to do so or the disclosure serves the purpose of criminal prosecution.

The registration of the data subject with the voluntary provision of personal data enables the controller to offer the data subject content or services that, by their nature, can only be offered to registered users. Registered persons are free to change the personal data provided during registration at any time or to have them completely deleted from the controller’s database.

The controller provides every data subject at any time, upon request, with information about which personal data are stored about the data subject. Furthermore, the controller corrects or deletes personal data at the request or upon notification of the data subject, provided that this does not conflict with any statutory retention obligations. All employees of the controller are available to the data subject as contact persons in this regard.

Payment processing via Stripe

On our website, we offer, among other things, payment via the payment service provider Stripe. The provider for customers within the EU is Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter “Stripe”).

When you make a payment via Stripe, the payment data you enter (e.g. credit card number, expiry date, CVC) are transmitted directly to Stripe and stored on its servers. We ourselves never have access to your complete payment data.

Stripe processes the data on the basis of Art. 6(1)(b) GDPR (performance of a contract). Further information on data protection at Stripe can be found at: https://stripe.com/privacy.

6. Rights of the data subject

a) Right to confirmation

Every data subject has the right to obtain from the controller confirmation as to whether or not personal data concerning him or her are being processed. If a data subject wishes to exercise this right to confirmation, he or she may contact us at any time.

b) Right of access

Every data subject affected by the processing of personal data has the right to obtain from the controller, at any time and free of charge, information about the personal data stored about him or her and a copy of this information. Furthermore, the data subject has a right of access to the following information:

• the purposes of the processing
• the categories of personal data concerned
• the recipients to whom the personal data have been disclosed
• where possible, the envisaged period for which the personal data will be stored or the criteria used to determine that period
• the existence of the right to request rectification or erasure or restriction of processing
• the right to lodge a complaint with a supervisory authority
• where the personal data are not collected from the data subject: any available information as to their source

c) Right to rectification

Every data subject affected by the processing of personal data has the right to obtain without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject also has the right to have incomplete personal data completed.

d) Right to erasure (right to be forgotten)

Every data subject affected by the processing of personal data has the right to obtain from the controller the erasure of personal data concerning him or her without undue delay where one of the following grounds applies and insofar as the processing is not necessary:

• The personal data were collected or otherwise processed for purposes for which they are no longer necessary.
• The data subject withdraws consent and there is no other legal ground for the processing.
• The personal data have been unlawfully processed.
• The personal data have to be erased for compliance with a legal obligation.

e) Right to restriction of processing

Every data subject affected by the processing of personal data has the right to obtain from the controller restriction of processing where one of the following applies:

• The accuracy of the personal data is contested by the data subject.
• The processing is unlawful and the data subject opposes the erasure and requests the restriction instead.
• The controller no longer needs the personal data, but they are required by the data subject for the establishment, exercise or defence of legal claims.
• The data subject has objected to processing and it has not yet been verified whether the legitimate grounds of the controller override those of the data subject.

f) Right to data portability

Every data subject affected by the processing of personal data has the right to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format. He or she also has the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided.

g) Right to object

Every data subject affected by the processing of personal data has the right to object, on grounds relating to his or her particular situation, at any time to the processing of personal data concerning him or her.

h) Right to withdraw consent under data protection law

Every data subject affected by the processing of personal data has the right to withdraw consent to the processing of personal data at any time.

7. Legal basis for the processing

Art. 6(1)(a) GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, the processing is based on Art. 6(1)(b) GDPR. The same applies to processing operations that are necessary to take steps prior to entering into a contract. If our company is subject to a legal obligation that requires the processing of personal data, the processing is based on Art. 6(1)(c) GDPR. In rare cases, the processing of personal data may become necessary to protect the vital interests of the data subject or of another natural person (Art. 6(1)(d) GDPR). Finally, processing operations may be based on Art. 6(1)(f) GDPR if the processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject.

8. Period for which personal data are stored

The criterion for the period of storage of personal data is the respective statutory retention period. After this period has expired, the corresponding data are routinely deleted, provided they are no longer required for the performance or initiation of a contract.

9. Statutory or contractual requirements to provide personal data

We would like to inform you that the provision of personal data is partly required by law (e.g. tax regulations) or may also result from contractual provisions. In some cases, it may be necessary for the conclusion of a contract that a data subject provides us with personal data that must subsequently be processed by us. For example, the data subject is obliged to provide us with personal data when our company concludes a contract with him or her. Failure to provide the personal data would mean that the contract with the data subject could not be concluded.